Tuesday, April 21, 2009

A series of UNFORTUNATE explosions

This is what it looks like when you open the box. You might have already expected it to look like this when you first pick it up, when something started violently dripping all over your shoe. Or maybe you clued in, because the cardboard just didn't look right, as though it had been saturated with something. The photo below I like to refer to as "when foodmail made creamsicle babies". My milk and oranges juice were lovingly packed into a single bag together, during their journey to me up north. At some point their vessel in which they were transported, must have been violently rassled. Each the orange juice and the milk carton were then "squeezed" and mixed together to create another liquid, a third liquid, a liquid I refer to as "creamsicle babies". Then the "creamsicle babies" unleashed themselves into and onto the rest of the other peaceful items inside the box, before it was delivered to me in the north.

During a separate incident, this is EXACTLY how my milk was when I opened the box. The amazing part was that there must have been at least a litre left inside, untouched. AMAZING.
Then there was this.


And this.
Dear Nameless Airline. I'm positive that it isn't the company I shop from that likes to bust up my food before it gets to me. My question would be how hard does this box get tussled around before items burst? I'm speculating that the tussling around is unnecessary for it's arrival and could possibly be easily avoided? I'm just saying.

17 comments:

Aleks said...

Food Mail? More like Food Fail.

Matthew and Michele said...

piYour're braver than us Jen. The only thing we get from the food mail is frozen meat and fruit/vegies in the summer.

We still get boxes that are busted open. It comes down to staff at nameless airlines not being careful.

Tina said...

So do you get any sort of credit for this?

towniebastard said...

Great, I'm waiting for two pieces of IKEA furniture (one is a glass curio) and a picture frame (with plexiglass) to arrive, hopefully today.

This post just added some extra terror to the waiting.

fireweedroots said...

Good Lord! I guess nameless airline is the only game... No competition will breed contempt for customers.

Lindsay Niedzielski said...

I think they play a game with the food mail boxes (as well as anything else that looks important) called "how busted up can we make this look"....that game is played when the game "where can we hide this in the warehouse so that it gets lost for 3 months" is no longer fun....

Kennie said...

nameless airline also likes to throw your luggage off of their planes onto the tarmac instead of putting them on the belt / lift.

nameless airline also some how loses my mail all of the time - whether it is nameless airline or nameless courier service that picks the mail up at the nameless airline's cargo drop off who knows.

I stopped ordering food mail because of this. They were pretty supportive in refunding me once i sent them pictures of the carnage that was sent to me.

Alex said...

VIOLENTLY dripping.....I love this!

Aida said...

you are brave, i've only ordered non liquid stuff or stuff that absolutely wont break though i am not sure how my 2 liter breyers ice cream melted when it was -30ish temperature when my foodmail came.

Meandering Michael said...

Is that from jostling or from air pressure changes?

jen said...

I should mention that most of the time my milk comes ok, it's just every so often it comes leaking. But the best two times it's been right open.

Tina, I don't get credit, Foodmail company clearly states they are not responsible, and the airline also has nothing to do with damaged items. It's only spilled milk though, just part of living up here.

LOL Micheal. No, it's damage. Items stuck in other items ect. in the case of the margarine. It got stabbed in all the jostlin'. The boxes are usually crushed from weight of other boxes or being dropped. Also I think it travels pressurized.

Jackie S. Quire said...

@
Tina, I don't get credit, Foodmail company clearly states they are not responsible, and the airline also has nothing to do with damaged items. It's only spilled milk though, just part of living up here.

That's interesting, because on the two occasions my food mail has been damaged the company has at least offered to refund it. Once it was a roast beef that wasn't refrigerated (so rotten beef) and I think once it was a jug of milk that reached an untimely death.

Wonder why the discrepency?

jen said...

Jackie, not sure, but it seems like there had been a lot of airline damage going on (and really that isn't their fault) and so they wrote this huge disclaimer. It sucks, but oh well. It's not every time it happens only once in a while.

Jackie S. Quire said...

Jen,
I should have been clearer. It wasn't the foodmail company but the transport company that gave me the refund.
Was it your foodmail company that put out the disclaimer?

jen said...

Yep it was the foomail company that gave me the disclaimer. So was it the airline that refunded you? Or like a third party?

Jackie S. Quire said...

Well, when my meat was left out and rotted, I think it was the airline cargo folks that refunded me. Because when it came down to it, they left it out where it didn't belong.

I don't understand why the airlines wouldn't be held responsible for damaged cargo. Cargo is cargo.

But then, maybe mine is packed differently than yours. Who do you go through?

((And I can't remember exactly what happened when my milk exploded. ))

jen mader said...

I wouldn't even be able to count how many times our food mail got spoiled making its journey up to Grise. Countless times the airlines would not keep the frozen meats in the freezers or would put the produce in the freezers instead. We threw out hundreds of dollars of ruined foods. A few times we managed to get our money back from an airline..but normally neither airline would admit it was their problem. We gave up and just started filling up a cooler of meats every time we passed through Iqaluit or bought freezer burnt meats the the coop.